Privacy Policy

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Effective Date: 19/08/2024

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At Big River Tree Services we are committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, and disclose your personal information when you visit our website or engage our services.  

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Information We Collect

We may collect personal information, such as your name, contact details (email address, phone number), and address when you contact us for a quote, book a service, or fill out an online form. We may also collect non-personal information, such as your IP address and browsing behavior, to improve our website and services.

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How We Use Your Information

We use your personal information to:

• Provide and improve our services

• Process payments and handle inquiries

• Communicate with you about your tree care needs

• Send you promotional materials or updates (if you opt-in)

• Improve our website and services

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Information Sharing

We do not share your personal information with third parties for marketing purposes. However, we may share your information with trusted service providers who assist us in operating our business, such as website hosting providers and email marketing platforms.  

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Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.  

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Your Rights

You have the right to access, correct, or delete your personal information. You also have the right to opt out of marketing communications. To exercise these rights, please contact us using the information below.  

 

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.  

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Contact Us

If you have any questions about this Privacy Policy, please contact us at wayne@bigrivertrees.com.au

268 Iluka Rd Woombah NSW

0498 577 098

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By using our website and services, you consent to our Privacy Policy.